Why Am I Not Receiving Emails? 7 Common Fixes

By Steve / Thursday, October 23, 2025 | 1 min

Why Am I Not Receiving Emails? 7 Common Fixes

Not receiving emails is frustrating — but the good news is most delivery issues are easy to fix. Here are 7 common reasons (and solutions).

1. MX Records Are Incorrect

Check your MX records. If they’re wrong, emails won’t reach your server.

2. Mailbox Is Full

Clear space or increase your mailbox quota in cPanel.

3. Spam Filters

Sometimes emails are delivered to spam. Check your spam folder and whitelist trusted senders.

4. Email Forwarders

Misconfigured forwarders can block or loop messages. Review your forwarder settings.

5. Blacklist Issues

If your IP is blacklisted, incoming emails may be rejected. Run a blacklist check on your domain or server IP.

6. Firewall or Security Software

Local firewalls or security tools can block mail connections.

7. Server Problems

If all else fails, your hosting provider may be experiencing mail server issues. Contact support for help.

Next Steps

If emails are going to spam, see our guide to fixing spam delivery issues.

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